01
The call
A call goes unanswered.
The caller presses 1 for a text.
The numbers
Most missed callers never leave a message, and slow replies lose the job.
27%
27% of calls to home-service businesses go unanswered, and fewer than 3 in 100 callers sent to voicemail leave a message.
Source: Invoca, "See How Much Missed Sales Calls Cost Home Services Businesses" (May 2024)
7x
Replying within an hour made firms nearly 7x as likely to reach the decision maker. The average reply took 42 hours.
85% by text
Why text instead of a robot voice: automated phone systems finished 85% of tasks by text but only 26–38% by voice with real background noise and accents. A boatyard is noisy.
How it works
From missed call to approved job, by text.
02
Under a minute
HailPort texts the boater back in under a minute
It asks for:
- Make
- Model
- Length
- Location
- Work needed
03
You decide
You approve with Y or N.
You get a short summary by text. HailPort checks your Google Calendar so it only suggests times you're free.
You stay in control
Nothing gets booked until you say so.
You approve every booking
HailPort never books on its own or promises a date.
Step in any time
Reply in any thread and HailPort goes quiet, so you're talking to the boater yourself.
No made-up prices
HailPort never makes up a price. If you've set price ranges, it shares only those, as estimates, and you confirm the final number.
Emergencies page you
Real emergencies, like a boat taking on water, page you right away, and the boater is told to call 911 or the Coast Guard.
Each shop gets its own private lane, so your leads and data are never shared.
Built for yards
Every way a boater reaches you gets the same fast follow-up.
For independent boatyards and marine service shops · Annapolis to Havre de Grace.
Texts
Boaters text your line like they text anyone.
Web form
Form inquiries get the same fast follow-up.
Missed-call text-back
Miss a call, the caller presses 1 and gets a text.
Reminders and reschedules
Day-before reminder texts, and boaters can move or cancel by text.
HailPort checks your Google Calendar so it only suggests times you're free.
Missed-call calculator
What are missed calls costing your yard?
Drag in your own numbers. Nothing is sent unless you ask for them.
Walking out the door each season
$57,600
72 jobs a season$1,920 a week
HailPort offers every missed caller a text back in under a minute, so those boaters hear from you before the next yard.
Pricing
2 founding-pilot spots
Simple setup plus a flat monthly fee. Our two founding pilots get special pricing and half off setup. Get in touch to claim a spot.
Questions
What yard owners ask first.
Do boaters need an app?
No. Boaters just text back like they text anyone. No app, no form. Read more
Does it answer my calls?
No. Your phone rings like it does today. When you can't pick up, the caller presses 1 and gets a text back in under a minute. Read more
Can I keep my number?
Yes. HailPort works with the number your customers already have. No new phone system and no crew app. Read more
What does it cost?
Simple setup plus a flat monthly fee. Our two founding pilots get special pricing and half off setup. Read more: What a missed call costs
What happens in an emergency?
Real emergencies, like a boat taking on water, page you right away, and the boater is told to call 911 or the Coast Guard. Most after-hours calls just get a text back and wait for morning. Read more
Get in touch
Upper Chesapeake, Annapolis to Havre de Grace.
Reach us directly
Text Chris: (443) 909-2005
Texts are about your service request only. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Middle River, Maryland · Facebook