How to Handle Fall Haul-Out and Winterization Requests Without Phone Tag

Fall buries Chesapeake yards in haul-out, winterization and shrink-wrap requests. Here's how to capture every one without living on the phone.

For many Upper Bay boats, haul-out runs from October into December. Your crew is at the travel lift, the office can't pick up every call, and the voicemails stack up.

• Boat type and length
• Engine: inboard, outboard, or I/O
• In the water or on a trailer
• Storage plan: indoor, outdoor, or shrink-wrap
• Target date

HailPort asks for all of it by text, so you never call back just to ask what boat it is.

Each request comes to you as one summary. Line up the week from your phone instead of returning ten voicemails at the end of the day.